If you suspect abuse or neglect, prompt reporting is important in preventing further abuse and getting your loved one the care and attention they need. Randy Walton and Scott Barber will guide you through the process, and all consultations with Walton Barber LLP are free and confidential.

If you suspect abuse or neglect is presently ongoing, you should immediately contact the regular physician for the resident and describe the abuse or neglect.

For nursing facilities licensed for skilled nursing ("Skilled Nursing Facilities" or "SNF"):

The local ombudsman's office (1-800-231-4204).
The California Department of Public Health for nursing homes.
CDPH Main number (800) 236-9747.

You may contact your local CDPH office using the direct numbers below:

Alameda (866) 247-9100
Bakersfield (866) 222-1903
Chico (800) 554-0350
Contra Costa (800) 554-0352
Daly City (800) 554-0353
Fresno (800) 554-0351
Los Angeles (800) 228-1019
Orange (800) 228-5234
Redwood Coast (866) 784-0703
Riverside (888) 354-9203
Sacramento (800) 554-0354
San Bernardino (800) 344-2896
San Diego North (800) 824-0613
San Diego South (866) 706-0759
San Jose (800) 554-0348
Santa Rosa (800) 554-0349
Ventura (800) 547-8267

For facilities licensed for residential care such as Residential Care Facilities for the Elderly or Assisted Living, contact the Department of Social Services, Community Care Licensing Division (click here for a list of district offices).

The California Department of Public Health and The Department of Social Services will conduct a thorough investigation of the facility and the care it provides.